Customer Service Runner

We are looking for a Customer Service Runner! Applicants should have the following qualification below.

Customer Service Runner Skills Requirements:

  • Active Listening
  • Attention to detail
  • Conflict resolution
  • Patience
  • Effective Communication
  • Problem-solving

Education and Training Requirements:

  • Must Be A Graduate Of Marketing Or Any Business Related Course.
  • Experience with Customer Service is An Advantage.

Customer Service Runner Scope and Responsibilities:

  • Coordinate and schedule pickups efficiently optimizing routes for effectiveness
  • Communicate with clients and internal teams to ensure smooth operation
  • Resolve scheduling conflicts and address disruptions promptly
  • Utilize scheduling software and tool to manage and track pickup request
  • Maintain accurate records of scheduled pickups
  • Provide exceptional customer service to clients and drivers
  • Continuously assess and improve scheduling processes for enhanced efficiency
  • Generate regular pick up reports on scheduling metrics and performance
  • Perform task as directed by the management

Apply for this position

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Our Story

Toplis Offshore Training Center has been inspired by its mission to provide holistic development for Filipino workers since it started in 2007. 

The idea was to develop a facility to train and certify welders that would be deployed by manning agencies for international employment in cruise ships, oil rigs, and platforms, construction, electrical and industrial sites. 

95% of the registered manning agencies here in Metro Manila have been our partner in enhancing the skills of Offshore, Maritime, and other Industry workers in various types of welding applications. 

With our continuous commitment to provide a global standard facility and training, more and more Filipinos have found life-forming opportunities outside the country as they mastered their craft. 

But it didn’t end there. As a business for more than a decade, Toplis Offshore Training Center has realized the need to be more capable of providing service to the community.

It was that moment when Toplis Offshore decided to expand the business to provide local employment for more skilled workers. 

Year 2017, the company officially introduced service contracting. 

The idea was to partner with local businesses to be their service provider from equipment, tools, specialized machinery, and trained workers in the field of construction, manufacturing, building maintenance, and other related industries. 

In due course, clients see the value of what we do in service contracting. Most of our clients have started requesting services that are not part of what we initially do as a training facility. 

We have started to grow our service contracting arm and even expanded to construction services. 

But this year, the transformation begins. 

We will continue to transform and improve the skills of the Filipino workforce. We will continue to transform and enhance every industry and its business. 

This 2022, Toplis Offshore Training Center Incorporated is now TOTC Inc., your transformation partner through training, service contracting, and trading.